Thursday, June 12, 2008

Consultant Resume

Consultant Resume

ashish Lalwani
Lucknow
Uttar Pradesh
Home: (0522) 123456
Mobile: (0522) 3331234
bishan-lalwani@sample~resumes.com

OBJECTIVE
Contribute more than nine years of experience in Marketing, Training and Consultancy as well as MBA degree and additional highly applicable experience to your organization in a managerial capacity

TECHNICAL EXPERTISE

Software
MS Office, Java, Visual Basic, Oracle

Other Skills
Franchisee Training, Sales & Customer Care Training, Team Management, Channel Sales Management, Business Development, Sales & Product Development.

EMPLOYMENT HISTORY

Aptech, New Delhi, India
Consultant, 1998 - Present
Responsibilities include training Aptech U.P Circle employees, franchisees, distributors and conducting training need analysis.

Adobe, Noida, U.P., India
Senior Manager - Marketing & Sales, 1996 - 1998
Job responsibilities included managing the sales team, business development & identification of new business channels.

Le Meridien Hotel, New Delhi
Asst. Manager Sales, 1995 - 1996
Researched market competition and their prices to stay ahead of the key players in the market place.
Supervised staff of five who provided support to sales and marketing.
Helped in establishing baseline procedures and report formats to be used in ensuing years..

EDUCATION

B.A (Economics) from Aligarh Muslim University in 1991
MBA/PGDM (Marketing) from Aligarh Muslim University in 1995

Other Qualification(s)/ Certification(s)/ Programme(s) Attended

* NIIT CATS
* PENTASOFT

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Objective

Assignments in Sales & Marketing/Business Development/Key Account

Management/Client Relationship Management with an organisation of repute

Professional Synopsis

A thorough professional with nearly 6 years of experience in Sales & Marketing, Business Development, Key Account Management, Channel Management, Customer Relationship Management and Team Management in IT Sector.
Currently associated with Intercode Solutions (P) Ltd. as Regional Manager – Bangalore.
Hands on experience in charting out sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms.
Ability in understanding the cross cultural mindset and convincing the customer according to their requirements.
Adept at analysing the problems & requirements, offering consultancy on the use of right technology to resolve the problems.
Deft at handling Major Accounts/Channel Partners and selling solutions with target realisation and achieving remarkable performance across India.
Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business.
An effective communicator with excellent Presentation, Negotiation, Relationship Management & Leadership Skills.

Core Competencies

Sales & Marketing
Administering a gamut of sales and marketing from planning, pricing, execution, collections, project management till sign-off ensuring maximum growth and profitability.
Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning marketing strategies.

Business Development
Formulating and implementing business plans for achievement of organisational goal in terms of revenue and profitability targets.
Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share metrics.
Conceptualising & implementing strategies for acquiring business from clients and effectively using the potential of existing accounts.

Key Account Management/Channel Management
Mapping client’s requirements, attending/conducting business user meeting, project planning & scheduling, coordinating with technical teams to ensure project health and providing them customized business solutions.
Identifying and networking with prospective clients, maintaining relations with key opinion leaders, generating business from the existing accounts, achieving profitability and increased sales growth.
Establishing strategic alliances/tie-ups with financially strong and reliable channel partners for deeper market reach and penetration; implementing effective strategies to maximise sales and achieve revenue targets.

Customer Relationship Management
Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Attending to client’s complaints and undertaking steps for effectively resolving them.
Interacting with the customers to gather their feedback regarding the product satisfaction.

Team Management
Recruiting, monitoring, training and development of the field functionaries to ensure sales and operational efficiency.
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Career Highlights

Since Jan’07 with Intercode Solutions, Bangalore as Regional Sales Manager

Premium Partners & System Integrators in India for world leaders in AIDC (Automated Identification & Data Capture) like Symbol (Motorola), Intermec, Sato, Ekahau, Ipico, Axcess Inc., Seagull Scientific, Interlabels, etc. Reporting to the COO.

Role:
Expanding sales through direct industry interactions, Tenders, Partnership with Technology Consultants & Resellers in Bangalore RO, Karnataka & Andhra Pradesh
Synchronising with Technical & Customer Support, Logistics and Finance departments.
Monitoring the overall Administration & Operations of the Bangalore Regional Office; developing & sustaining cordial customer relations by Client Servicing & Key Account Management.

Accomplishments:
Acknowledged for brining new business from new clients to the tune of Rs. 2 crores in 12 months with potential to generate repeat business of about Rs. 5 crores from these clients in the next 12 months.
Renewed & energised relationship with existing clients & brought in repeat business & implemented new solutions.
Bagged projects & contracts offering new solutions, thereby bringing reference sites for the company to talk about successful implementations & to offer & generate business from similar industries.
Effectively handled key clients in various Industry Verticals offering customised solutions to Manufacturing, Warehousing, Logistics, Services (Courier, Sales Force Automation), Retail, Hospitality (Catering, Hotels & Restaurants) & Healthcare.
Adeptly handled business worth Rs. 5 Crores in a Financial Year.
Handled operations primarily in Karnataka with focus on Bangalore. Also handled AP, Kerala on case to case/enquiry basis. Developed channel partners to make presence felt for pre-sales and after-sales support for customers in AP.

Apr’04 – Jan’07 with Bar Code India Ltd., Bangalore as Regional Manager

Premium Partners & System Integrators in India for world leaders in AIDC (Automated Identification & Data Capture) like Symbol (Motorola), Intermec, Zebra, Microscan, Seagull Scientific, Avery Dennison & Armour. Reporting to the Vice President.

Role:
Augmenting sales through direct industry interactions, Tenders, Partnership with Technology Consultants & Resellers in Bangalore RO, Karnataka & Andhra Pradesh
Coordinating & harmonising with different departments like Technical & Customer Support, Logistics and Finance.
Monitoring the overall Administration & Operations of the Bangalore Regional Office; developing & sustaining cordial customer relations by Client Servicing & Key Account Management.

Accomplishments:

Productively bagged Major Projects & Prestigious Accounts for implementation of AIDC.
Played an imperative role in developing New Key Accounts for Bar Code India Ltd., Bangalore RO with major business spending on AIDC.
Promoted to the post of Regional Manager in March 2006, acknowledging the performance & results.
Acknowledged for achieving more than 100% of the target set for 2006 – 2007 for RO-Bangalore. The target was 2.5 times the target set for the previous financial year.
Effectively handled key clients in various Industry Verticals offering customised solutions to Manufacturing, Warehousing, Logistics, Services (Courier, Sales Force Automation), Retail, Hospitality (Catering, Hotels & Restaurants) & Healthcare.
Adeptly handled business worth Rs. 3.5 Crores.

May’03 – Apr’04 with Net 4 India Ltd., Bangalore as Business Development Executive

Internet Service Provider & IT Enabled Service Provider. Products include International Calling Cards, Tele Centers/ Tele Cafe (VOIP Public Telephone Booths), IP phones, Broadband, Domain registration, Web Hosting. Reporting to Regional Manager (VOIP).

Role:
Developing business, enhancing sales & generating revenue sales through channels, by appointing new Retail Business Partners & managing existing ones in Bangalore Territory.

Accomplishments:
Effectively introduced various innovative products like:
IP phones for business enterprises for offering cheap International calling public phone booths.
International Calling Cards for use during visits outside India.
IP calling to international destinations.
Instrumental in opening 25 IP telephone booths in Bangalore.
Skilfully handled business worth Rs. 25 Lakhs per year.

Previous Assignment

Apr’02 – May’03 with HCL Infosystems Ltd., Bangalore, Frontline Division as Market Research Executive

Sales Wing of HCL Infosystems Ltd. for sales of HCL range of PCs & other reputed Brands like Nokia Mobile Phones & Toshiba Laptops.

Successfully launched HCL EasyBee range of economy PCs targeting SMEs, Institutions & Govt. organisations in the Bangalore market.
Adeptly attained landmark sales of HCL Beanstalk range of PCs in Dec’02 in Karnataka as part of Intel Sponsored School Program.
Acknowledged for appointing strategic new business partners & strengthening partnership with existing Retail & Channel Partners for HCL Beanstalk range of PCs for the quarter OND 2002 by the Entity Head.

Academia
Master’s in Business Administration (Marketing) from Manipal Institute of Technology (MIT), MAHE University, Manipal, Karnataka in 2002.
Bachelor’s in Business Management (Marketing) from KPHR Institute of Management Studies, Bangalore University, Bangalore, Karnataka in 2000.

Personal Vitae

Date of Birth: 22nd September 1976

Address: ----

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